FAQs

Welcome to the FAQ section of Cybercube VPN. Here, we aim to provide answers to some commonly asked questions about our VPN service to help you better understand its features and benefits.

What is Cybercube VPN?

Cybercube VPN is a virtual private network service that encrypts your internet traffic and establishes a secure connection between your device and the internet.

How does Cybercube VPN's encryption work?

Cybercube VPN uses advanced encryption protocols to encrypt your data, making it unreadable to anyone trying to intercept it.

What is the difference between the VIP and SVIP subscriptions?

VIP subscription supports free switching among dozens of countries and regions, with unlimited bandwidth and speed, and customer service support. SVIP subscription includes all the benefits of VIP subscription and unlocks even more countries and regions, with lower latency through an exclusive SVIP-only dedicated server cluster.

Can Cybercube VPN hide my IP address?

Yes, Cybercube VPN masks your real IP address and assigns you a new IP address from its server network, protecting your identity online.

Does Cybercube VPN keep logs of my online activities?

No, Cybercube VPN follows a strict zero-logs policy which means it does not store any logs of your online activities, ensuring your privacy.

How many server locations does Cybercube VPN have?

Cybercube VPN has around 30 network servers in multiple countries, allowing you to choose from numerous server locations around the world.

Can I use Cybercube VPN for torrenting and P2P sharing?

Yes, Cybercube VPN supports torrenting and P2P sharing on specific servers optimized for secure and fast file sharing.

Does Cybercube VPN work with streaming services like Netflix?

Yes, Cybercube VPN can bypass geographical restrictions, allowing you to access content on streaming platforms like Netflix from different regions.

How does Cybercube VPN protect me on public Wi-Fi networks?

Cybercube VPN encrypts your internet traffic, ensuring that your data is secure and protected when using public Wi-Fi hotspots.

Can I use Cybercube VPN on multiple devices simultaneously?

Yes, Cybercube VPN allows you to connect and protect multiple devices simultaneously with a single subscription.

Does Cybercube VPN offer split tunneling?

Yes, Cybercube VPN provides split tunneling, allowing you to choose which apps or websites route through the VPN while others bypass it.

Can I configure Cybercube VPN on my router?

Yes, you can configure Cybercube VPN on compatible routers to protect all the devices connected to your home network.

How does the Cybercube VPN kill switch work?

The kill switch is a feature that automatically blocks all internet traffic if the VPN connection drops, preventing any data leakage.

Is Cybercube VPN compatible with my operating system?

Cybercube VPN supports a wide range of operating systems, including Windows, macOS, iOS, Android, and even certain Linux distributions.

Can I use Cybercube VPN in countries with internet censorship?

Yes, Cybercube VPN can help bypass internet censorship by encrypting your traffic and allowing access to blocked websites and services.

Does Cybercube VPN offer dedicated IPs?

Yes, Cybercube VPN provides dedicated IP addresses that are exclusively assigned to you, providing added security and convenience.

What VPN protocols does Cybercube VPN use?

Cybercube VPN supports multiple VPN protocols, including OpenVPN, IKEv2, and WireGuard, depending on the platform and your preferences.

How does Cybercube VPN ensure fast and stable connections?

Cybercube VPN optimizes its server network for speed and reliability, ensuring that you have the best possible connection experience.

Can I use Cybercube VPN on smart TVs and gaming consoles?

Yes, Cybercube VPN is compatible with certain smart TVs and gaming consoles, although manual configuration may be required.

Is Cybercube VPN suitable for businesses and enterprises?

Yes, Cybercube VPN offers business plans with advanced features, centralized management, and dedicated support for organizations.

What payment methods does Cybercube VPN accept?

Cybercube VPN accepts various payment methods, including credit cards, AliPay, PayPal, Bitcoin, and other cryptocurrencies, depending on your region.

Can I change my virtual location with Cybercube VPN?

Yes, Cybercube VPN allows you to connect to server locations worldwide, giving you the ability to change your virtual location as needed.

Does Cybercube VPN offer protection against DNS leaks?

Yes, Cybercube VPN includes DNS leak protection, ensuring that your DNS requests are also routed through the encrypted VPN tunnel.

How can I test the speed of my Cybercube VPN connection?

Cybercube VPN provides built-in tools to test the speed of your connection within the app, allowing you to choose the fastest server.

Can Cybercube VPN circumvent VPN blocks or firewalls?

Cybercube VPN employs obfuscation techniques to bypass VPN blocks or firewalls that may attempt to detect and block VPN usage.

What should I do if I encounter connection or performance issues with Cybercube VPN?

If you face any issues, try reconnecting to a different server, switching VPN protocols, or contacting Cybercube VPN's customer support for assistance.

Does Cybercube VPN offer a money-back guarantee?

Yes, Cybercube VPN typically offers a money-back guarantee within a specified period after purchase, providing you with a risk-free trial.

How often does Cybercube VPN add new server locations?

Cybercube VPN regularly expands its server network, adding new locations based on user demand and to improve global coverage.

Can Cybercube VPN protect me from malware and phishing attacks?

While Cybercube VPN enhances your online security, it's vital to use additional security measures such as anti-malware software and safe browsing practices.

Can I use Cybercube VPN for online banking and financial transactions?

Yes, Cybercube VPN can add an extra layer of security when performing online banking and financial transactions, protecting your data from potential threats.

How can I contact Cybercube VPN's customer support?

Cybercube VPN offers multiple channels for customer support, including email, live chat, and comprehensive online support resources on their website.